Policies, Terms and Conditions:

Backorders

5/1/2013
We will make every attempt to ship all products contained in an order at the same time. If any items are out of stock, they will be backordered. You will only be charged for the in stock items being delivered. You will be notified when your backorder

Broken Bundle Fee

5/11/2020
We prefer to sell cartons in bundled quantities only, but you may purchase cartons in any quantity that you wish. Due to the additional cost of handling unbundled cartons, there will be a 10% up-charge added to all cartons not ordered in bundle quant

Copyright and Trademark Notice

5/1/2013
Unless otherwise specified, all materials appearing on this site, including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of this Store., Copyright © 1989,

Credit Cards

6/10/2014
We accept the following credit cards: Discover, Master Card & Visa. There is no surcharge for using your credit card to make purchases. A credit card authorization form must be filled out in it’s entirely.

Custom Items

5/11/2020
A & A Supply is happy to provide you with custom orders of any related products that are in our catalog. A +-10% allowance applies to all custom corrugated orders. Effective June 13th 2014, the Corrugated Industry has additionally instituted a +-50 p

Delivery Acceptance & Verification

5/11/2020
Please take the time to verify all of your deliveries. Our drivers will happily assist you with verifying your order. Once you sign your delivery invoice, you are attesting that all items were received & are in good condition. With the exception of h

Delivery Policy

5/1/2013
Shipping Time -- Most orders received before 4:00 PM (3 PM on Fridays) will ship on your next delivery day, provided the products are in stock. Orders are not processed or shipped on Saturday or Sunday, except by prior arrangement. Residential Fe

Links

5/1/2013
This site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that we're not responsible for the operation of or content located on or through any such site.

Maximum Allowable Bags of Loose-Fill

5/11/2020
Unless other arrangements have been made, there will be an 8 bag limit per shipment for all orders shipping by common carrier.

Methods of Payment

5/11/2020
We accept cash, checks, American Express, Discover, MasterCard & Visa.

Order Acceptance Policy

5/1/2013
Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. A & A Supply reserves the right at any time after receipt of your order to acce

Other Conditions

5/1/2013
These Conditions will supersede any terms and/or conditions you include with any purchase order, regardless of whether A & A Supply. signs them or not. We reserve the right to make changes to this site and these Conditions at any time.

Price Increases

5/11/2020
Prices are subject to change without notice. We will do our best to provide a timely notice regarding a pending price increase. Special quotes are guaranteed honored for 30 days only.

Privacy

5/1/2013
We keep your personal information private & secure. When you make a purchase from our site, you provide your name, email address, credit card information, address, phone number, & a password. We use this information to process your orders, to keep yo

Privacy on Other Web Sites

5/1/2013
Other sites accessible through our site have their own privacy policies and data collection practices. Please consult each site's privacy policy. A & A Supply is not responsible for the actions of third parties.

Restocking Fee Policy - Custom Items

5/11/2020
Custom items are not returnable unless they are defective due to a manufacturing error &/or quality of workmanship. For issues of this type, we must be notified within 7 days from the date of delivery.

Restocking Fee Policy - Non-Stock Items

5/11/2020
For non-stock/non-custom items there is a 20% restocking fee & possibly additional shipping costs that may be charged. We will institute an additional 15% processing fee for returns purchased by credit card. This processing fee will only apply if the

Restocking Fee Policy - Stocked Items

6/10/2014
For stock items ordered in error, & are in resalable condition, there is a 20% restocking fee. We will institute an additional 15% processing fee for returns purchased by credit card. This processing fee will only apply if the return is posted back

Returns - General

5/1/2006
We will gladly accept the return of products that are defective due to defects in manufacturing &/or workmanship for 30 days from the date of delivery. We will gladly accept the return of products that are fulfillment mistakes that we make, result

Rewards

8/23/2013
Reward Points expire 1 year from the date they are earned. Rewards are only redeemable if they are in stock. In the event a Reward is ordered when unavailable we reserve the right to cancel the order & return the reward points. The c

Taxes

5/1/2013
Unless you supply us with a current copy of your DR-13 resale certificate or DR-14 tax exempt certificate, we are required by the State of Florida to charge you sales tax on your purchases. Even if we have a DR-13 resale certificate on file for yo

Terms & Conditions for Credit

5/11/2020
All first time orders are C.O.D. In order to have credit terms established with us, you will need to submit a Credit Application. Three trade references must be furnished as part of the credit application. Banks, Utilities, Credit Cards, UPS & Fed

Typographical Errors

5/1/2013
In the event a product is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, A & A Supply shall have the right to refuse or cancel any orders placed for products listed at the incorrec

UPS Shipments

5/11/2020
We do not ship UPS orders C.O.D. We charge a $3 handling fee plus &, if applicable, the cost of any materials needed to package the order. In addition to the shipping charge, UPS has additional charges for any items not shipped in a box, residenti